Warranty Claims

We stand behind all KEEN products and guarantee them to be free from manufacturing defects for one year from the confirmed date of purchase. This One-Year Limited Warranty covers defects in materials and workmanship for the practical lifetime of KEEN footwear. Only original, unaltered, and unmodified materials and workmanship are covered by this policy.

If you purchased your KEEN shoes from a retailer (i.e. Anaconda, Kathmandu), we suggest you head back to the store with your proof of purchase, and they'll be able to help you out.

If you bought your shoes from keenfootwear.com.au, just fill out the form below.

The below form is for Warranty Claims only and return requests will not be processed via this form, instead please complete our Returns Request Form