Due to high demand, we're currently experiencing delays with dispatching orders. If you need your order urgently, we'd recommend opting for express shipping.
Christmas Delivery Cut Off
It’s that time of year! To make sure you get your order before Christmas, we’d suggest ordering before the below cut of dates.
Standard Shipping (WA & NT Only): December 14th 2023.
Standard Shipping (excluding WA & NT): December 15th 2023.
Express Shipping: December 18th 2023.
For orders placed after this date, we will do our best to get these out to you as quickly as possible, but please be aware your gifts may not arrive in time.
We offer free shipping to all our KEEN members and any orders over $150. If you're not a member, there's a flat shipping rate of $10. We also offer express shipping for a flat rate of $20.
As soon as you make your order you will be able to track and make amendments through the tracking link provided in the emails you'll receive.
Please note: Australia Post and other delivery services have experienced significant demand from online orders and must comply with safety restrictions. There is potential to experience delays from delivery services that are out of our control.
For further shipping information, you can take a look at our terms and conditions.